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Frequently Asked Questions
Do you take insurance?
Currently we are in network with most major Missouri commercial insurance (United Healthcare, Aetna, Cigna, Blue Cross Blue Shield, Carelon & More), using Headway and Alma billing. Feel free to write a message using the contact form and we can check your benefits and provide an estimate regarding deductible, co-pay, etc.
How often are sessions?
This really depends on the individual, if they are using insurance, and finances. Typically speaking, initial sessions are weekly until the client begins making progress and decides to reduce the session frequency. Sessions are typically are 45-50 minutes.
Is there a cancellation policy
Yes! Our policy states that you must cancel your session within 24 hours or you may be charged for the full cost of the session - this would be either the private pay rate or the insurance contracted rate depending on your individual situation. It is your responsibility to know what your rate is and to make sure you reach us in a timely fashion to cancel/reschedule your appt in order to avoid said fee. This fee allows us to keep running as we block off time for you that we cannot get back if you do not attend.
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